poor treatment of clients

We have been standard bank clients for couple of years and seemingly we don't benefit much as clients. We app**** for home loan in 2013 and our application was declined but approved by three other banks which we are not banking with at all. And also we app**** for a car finance which declined but all other banks approved. Even credit card.<br> <br> This April / May we app**** for home loan, to move our home loan ( Bond ) from Ned-bank to Standard bank as we are banking with, unfortunately our application declined again. Since we app**** on 26 April 2015 even now no body phoned us to let us know if our application is declined.<br> telling us about R30 returned debit order, which happen because my wife changed her job and forget to change debit order dates. and caused by them.<br> <br> By so saying we are not reaping any benefits of being clients.<br>