FZ
Faith Z
1 reviews | Active since May 2017
10 Aug 2021, 13:04
Poor subminimum standard.Undervalued customers
I am a customer came to rhe Bank.Have been standing on the queue for more than 2.5 hours at savannah mall polokwane.The reception is left unattended. The bank inside has minimal people, Noone from the inside has come to address us as customer*****r service.
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Standard Bank's replyOfficial
13 Aug 2021, 01:08Hello Faith Zwane
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
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Standard Bank's reply13 Aug 2021, 01:08
Official
Hello Faith Zwane
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***