POOR STANDARD BANK SYSTEM

Item: Standard Bank
Rating: 1

The frustration that Standard Bank will give you is too much, i was transferred money of Saturday and it shows on latest balance and not on Available balance. I mean the transfer is from Standard Bank to Standard Bank, why can't it just clear just like any other banks. This is really frustrating and boring. This has make me think twice of using this bank permanent. POOR POOR POOR system

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Replies (2)

Standard Bank's replyOfficial

30 Dec 2019, 08:56

Dear Avhashoni Decide

Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre******

Standard Bank's reply30 Dec 2019, 08:56

Official

Standard Bank's replyOfficial

09 Jan 2020, 15:34

Dear Avhashoni Decide

Thank you once again for posting your comments.

I refer to my email correspondence and can confirm that this matter has been responded to.

Kind regards

Clint Petersen
Complaint Resolution Centre
***

Standard Bank's reply09 Jan 2020, 15:34

Official