1 reviews | Active since Nov 2025
Poor Standard Bank Business support
I am currently still at square one regarding my disabled business banking account after being told to migrate to the new business online platform on my first attempt to download the phone app my account was disabled . 3 of my accounts , credit card, personal cheque card were all blocked . Go into the branch where I am assisted to at least get access to my accounts again , get how try and load a new beneficiary and I'm blocked again. After several emails to my "Personal Banker " I am now told to "come into the Branch at Krugersdorp so I may assist You" (New Personal Banker) I am then asked but where are you based Sir ? But here is the problem I am and have always been based in Durban for the last 23 years. I'm then told to go to my local branch on the Bluff. Went there this morning wait to see a Business banker who then email by Personal Banker to assist Me so I left the bank without being helped , back at the office an hour later , me Bnaker copies me on in an email asking the Bluff banker to assist me 😢😢 I am at my wits end and close to losing my excrement This is now 7 days later In the last 3 months alone I have had an average of 3"Standard Bank "phishing emails a week, **** calls and emails to pressuring me into releasing confidential information from **** FICA to new rules on Trusts . I still cannot add or amend any beneficiaries
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
