Poor standard bank banking system

After my account will blocked for no reason, it was later unblocked according to them. I however now can’t transact on my account. They can’t resolve the block issue in my card. It’s been 2 full weeks my card is still inactive but their system accord to them it’s inactive. I’ve been told every day to wait for 24 hrs but still there’s error message saying my card is inactive. What’s really happening with this bank banking system? I can’t Even access my savings account