SN
Shanice N
1 reviews | Active since Jan 2019
11 Jan 2019, 08:26
Poor staff training
I believe that all businesses need to inform its staff that the business name should be protected on social media... A Standard Bank staff member is promoting the use of drug use on social media. I believe that this negatively affects the Bank that I have respected and previously banked with (I no longer Bank with you because of such )
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Standard Bank's replyOfficial
11 Jan 2019, 09:35 Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with more information in order for us to escalate your matter further to the below email address: - Email: *** We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
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Standard Bank's reply11 Jan 2019, 09:35
Official
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with more information in order for us to escalate your matter further to the below email address: - Email: *** We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
***
*** (fax)
***
***
*** (fax)
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