JH
JAJ H
1 reviews | Active since May 2014
27 Jan 2021, 17:47
Poor srvice
Attempted to draw money from autoban monday morning. On instraction take your money no money was offered. The message, money withdrawn. Bank insisted I did not take money. Form was filled out with promise to be called and money returned tursday. Wednesday no call no money. Faced 30 min line to be told money was paid. On my insistence statement called up no money. Lots of excuses promises, money and call later this afternoon. Now 17:00 no call no money
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Standard Bank's replyOfficial
27 Jan 2021, 21:59Hello Hoffie
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
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Standard Bank's reply27 Jan 2021, 21:59
Official
Hello Hoffie
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***