POOR/SHOCKING SERVICE

knowing that Standard bank bayside opens doors until 13h30...i walked in just after 10am to deposit University fees for someone, and to my surprise its 12h00 and i am still here.- when i walked in, nobody to direct any client (like we see it with other banks-even some beeing Std Bank branches). - you could simply see people asking one another where to go for such and other services...as it was clear no standard bank employee was going to help.I then proceeded to the receipt stand (where we fill in the Deposit form) there were 6 stands but only 2 pens available. and people were queueing also just to fill in forms.it took some of us 20 to 30 minutes just have the pen available. - i then proceeded to the 3rd office after Teller no 11 to ask for a pen. - which a fair (African) lady gave me while not even greeting me or looking on my face to show care. then i had to proceed to the line where it was just as chaotic and long as a voting poll, with only 2 tellers available at times...the 3rd one kept closing her window for some reasons unknown. the deposit ATMs outside are also useless as they kept kicking the screen out earlier.<br> Truly ..Truly dissapointing. Leon M Kazadi