TM
Thabani M

1 reviews | Active since May 2020

03 Aug 2020, 13:30

POOR SEVICE

Poor Services. I can’t withdraw money from the Standard bank branch ATM. You try to go early in the morning before work and you find ATM machines closed, you go during the day and you find very long queues, you go after work and you find the ATM’s closed!! Must I the Standard Bank customer go withdraw at ABSA or FNB!! What’s the use of banking with standard bank vryheid.

0
Replies (2)
Standard Bank
Standard Bank's reply03 Aug 2020, 15:56
Official
Dear Thabani

Thank you for posting your comment. 
  
 We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
  
 We apologize for the inconvenience and undue frustration, this has caused.  
  
 We greatly appreciate your continued support
 
 Kind regards Complaint Resolution Centre******
Standard Bank
Standard Bank's reply11 Aug 2020, 10:50
Official
Dear Thabani Mazibuko

Thank you very much for your response.

I refer to our email correspondence with each other and can confirm that this matter has been responded to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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