Poor services to Expats

Please be advised of the poor services from Standard bank S.A. If you have any queries regarding your account, you get put through to 7 different people and each of them give you a different direct number in case you get disconnected. Then they keep directing you to your nearest branch (that we can't do as we live abroad) and each person you tell that you're not a residing in SA they transfer you to someone else. So, now you're in a position to settle accounts. But wait.... you can't close the account because you can't go to YOUR NEAREST BRANCH!!! So, now service charges are being added each month (for no reason as I paid it in FULL) and to top it all get handed over for collection. <br> <br> This is not just me. My husband also has an account with Standard bank and has exact same issues with them.<br> we have spent an obscene amount on cell charges to get this sorted, but to no avail.