NM
NELSON M
1 reviews | Active since May 2015
13 May 2015, 10:41
Poor Services Standard Bank
On the 12 April 2015, I made a deposit of R1400.00, but split into two transactions, to my account, using my card, using Autobank E788 for both transactions.First transaction went through of R700.00 time 10H59. Second transaction of same amount (R700.00) time 11H01. I received message of Code 0465. CASH JAM. PLEASE GO TO YOUR NEAREST BRANCH.On the 13 April 2015.I visited Forest Hill Standard Bank Branch, explained to the customer service agent who was there on that day
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Standard Bank's replyOfficial
14 May 2015, 08:19Hello Masinn12,
Thank you for your posting
We apologize for any inconvenience and frustration caused.
Your complaint has been forwarded to the relevant business unit who will provide feedback to you directly.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting
We apologize for any inconvenience and frustration caused.
Your complaint has been forwarded to the relevant business unit who will provide feedback to you directly.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply14 May 2015, 08:19
Official
Hello Masinn12,
Thank you for your posting
We apologize for any inconvenience and frustration caused.
Your complaint has been forwarded to the relevant business unit who will provide feedback to you directly.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting
We apologize for any inconvenience and frustration caused.
Your complaint has been forwarded to the relevant business unit who will provide feedback to you directly.
Best regards
Complaint Resolution Centre
***
*** (fax)
***