QT
Quintin T
1 reviews | Active since Jan 2020
01 Jan 2020, 11:42
Poor Services not reliable.
I have cancel my Standard Bank policy on the 12th December but was inform there is no refund,but when I spoke the consulted she said it will take 31 working days.I spoke again to them and said the policy will take 31 working days.I received email stated there is no refund but with the previous policy I received a refund what change now.
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Standard Bank's replyOfficial
03 Jan 2020, 08:31Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply03 Jan 2020, 08:31
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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