POOR SERVICES!

Last week Tuesday, I went to collect my card at the Standard bank branch in Galleria mall. The woman that attended me, Sindy, seemed as though she did not want to work. I was in disbelief and couldn't understand the attitude that she gave me. Even after I complained that I would like her to explain to me why it is taking so long to collect my card and her just ignoring and being busy on the computer made me upset. I have been banking with Standard bank for more than 10 years and this has never happened before. When you're working with a client you explain procedure before hand instead of "I will explain everything when we're done!" And then to say, "You don't need to be upset, our job is not to s**** feed you!" Standard bank needs to do better in training their staff on how to treat clients and how to explain their procedures!