Poor services

I am really disappointed with standard bank and I've been with them for 14 years maybe it's time to change. This bank really needs to dp some advancements ur system in place doesn't give me 1st preference as a standard bank account holder yet an agent bank can get an immediate payment within 2 hours. If i pay another standard beneficiary it takes 0-24 hours for payment to reflect. Yet another bank 2 hours... Where's the sense in that?? And yiu say no option for immediate because e its standard to standard but there's no option to fast track payment. So what's the point?? Its going for 3 hours n payment hasn't reflected and there's a time constraint linked to this. Ridiculous!