PA
Portia A
1 reviews | Active since Sept 2019
10 Mar 2021, 12:54
Poor services
I spoke to one of your consultants yesterday asking her about 62,80 she was not focused asking same questions over and over again up until she said she will put me on hold while requesting for a refund only to find out thather hold was end of the conversation I was requested to rate the service.... Standard bank don't make me regrets choosing you can you please refund me I want to buy lunch m hungry
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Replies (2)
Standard Bank's replyOfficial
11 Mar 2021, 02:55Hello Portia
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply11 Mar 2021, 02:55
Official
Hello Portia
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's replyOfficial
12 Mar 2021, 09:47Good day Miss Aphane,
I trust you are well.
We profusely apologies for any inconvenience that was caused.
As per our telephonic discussion, the matter has been resolved.
Thank you for allowing us an opportunity to investigate the matter.
We appreciate your support and loyalty.
Kind regards,
Complaint Resolution Centre
I trust you are well.
We profusely apologies for any inconvenience that was caused.
As per our telephonic discussion, the matter has been resolved.
Thank you for allowing us an opportunity to investigate the matter.
We appreciate your support and loyalty.
Kind regards,
Complaint Resolution Centre
Standard Bank's reply12 Mar 2021, 09:47
Official
Good day Miss Aphane,
I trust you are well.
We profusely apologies for any inconvenience that was caused.
As per our telephonic discussion, the matter has been resolved.
Thank you for allowing us an opportunity to investigate the matter.
We appreciate your support and loyalty.
Kind regards,
Complaint Resolution Centre
I trust you are well.
We profusely apologies for any inconvenience that was caused.
As per our telephonic discussion, the matter has been resolved.
Thank you for allowing us an opportunity to investigate the matter.
We appreciate your support and loyalty.
Kind regards,
Complaint Resolution Centre