1 reviews | Active since Aug 2016
Poor Services
<p>I've been having troubles logging into my internet banking and i have complained twice about it but nothing has been done to ensure that i get helped with my issue i even went into a branch to sort this out and a conaultant at the branch told me it was fixed but turns out it wasn't now i can't access my account let alone make the necessary payments given the fact that its that time of the month when i need to do my do's and all i sent another email this morning to ********** and it was not a very pleasant one </p> <p> </p> <p>I don't know what to do anymore </p>
Good day Tumelo Moleko
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
********** (fax)
**********
Best regards,
Good day Tumelo Moleko
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
********** (fax)
**********
Best regards,
Dear Tumelo Moleko
Thank you once again for your posting.
I refer to our telephonic conversation and can confirm that the matter has been resolved.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Best regards,
Dear Tumelo Moleko
Thank you once again for your posting.
I refer to our telephonic conversation and can confirm that the matter has been resolved.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Best regards,
Yes the matter has indeed been successfully resolved, thanks again for the help
Yes the matter has indeed been successfully resolved, thanks again for the help
