Poor Services

I have phone Standard Bank asking about the debit order that was processed on 24.11.2015 for Standard credit card, Consultant phone me this morning confirming that there was an error on the system and it was debited on 24.11.2015 instead of 25.11.2015, ask him to debit today of which he did so. He asked me to phone Standard Bank when I get changed for unpaid debit order then it will be reversed that unpaid amount. I phoned General Banking about my issue so I have been transferred too many different department. This was a Standard Bank system error, please ask the right department to call me in order to resolve this issue. my reference number for the call that I made on 25.11.2015 is CRD3909. Please make sure all debit order are debited as per the agreement I made with Standard Bank if there is error fix without hassle me. <br> Add a new Standard Bank Report Inappropriate report? Back <br> <br> SUPPLIER'S RESPONSE Standard Bank Time and Date 10:24:37 | Mon 30 Nov 15 <br> <br> Thank you for your posting and allowing us an opportunity to investigate your complaint.<br> <br> This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.<br> <br> Kind regards<br> <br>