JJ
Johan J
1 reviews | Active since Dec 2014
23 Dec 2022, 11:00
Poor Services
I'm very disappointed in your services, from the time I joined Standard Bank about 6 months ago, I've received very bad services, this is the first bank I've joined that doesn't care about their customers, I requested a copy of the deed of sale from Standard Bank, I've advised them via the app that I needed it urgently, the one home loan consultant sent me to the other one and when I go back to Eleonor she just end the chat, please email me a copy of the deed of sale urgently?
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
23 Dec 2022, 11:06Hi Johan
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply23 Dec 2022, 11:06
Official
Hi Johan
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's replyOfficial
23 Dec 2022, 11:10Hi Johan
Please allow our team to look into this and once we have the feedback, we will get back to you.
Kindest regards, Standard Bank Hello Peter Team***
Please allow our team to look into this and once we have the feedback, we will get back to you.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply23 Dec 2022, 11:10
Official
Hi Johan
Please allow our team to look into this and once we have the feedback, we will get back to you.
Kindest regards, Standard Bank Hello Peter Team***
Please allow our team to look into this and once we have the feedback, we will get back to you.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's replyOfficial
23 Dec 2022, 11:20Hi Johan
We appreciate you flagging your concerns with us.
Your concerns have been escalated to our management team.
Kindest regards, Standard Bank Hello Peter Team***
We appreciate you flagging your concerns with us.
Your concerns have been escalated to our management team.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply23 Dec 2022, 11:20
Official
Hi Johan
We appreciate you flagging your concerns with us.
Your concerns have been escalated to our management team.
Kindest regards, Standard Bank Hello Peter Team***
We appreciate you flagging your concerns with us.
Your concerns have been escalated to our management team.
Kindest regards, Standard Bank Hello Peter Team***