Poor services

On 2015/08/11 I phoned the call centre ***. Where I queried my Revolving credit account with them. The person that I spoke to said they would let one of the legal persons contact me cause they were the dept that stopped the acc. On 2015/08/12 I haven't received any call from them and decided to call them again first I spoke to Amanda wich transferred me to \Legal"Nondumiso answered and she was from another dept she transferred me to Nomthandazo wich was from the \""Deceased dept\"" She transferred me again after 10 min of holding on Dinao answered who was from legal. She help me to see what was wrong with my account and advised me that I have to go into a branch and get them to send a request for the account to be unblocked again and then I have to wait another 3 months before I can access my account again. In my 20 years with Standard bank I have never experienced such poor service and negligence from them. I am ready to move all my accounts to one of their competotors..."""