GP
Greshen P
1 reviews | Active since Aug 2022
02 Mar 2023, 14:03
Poor service worst bank
The worst service and experience both from the branch as well as the consultants via email and telephone.
My account was blocked for no reason all funds held, when all documents provided at the branch spending over 4hours not the branch manager or consultants know what's going on, there is still a hold for 48h, pathetic service don't recommend standard Bank for the future of banking.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
02 Mar 2023, 14:07Good day Greshen
We’re saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you.
Kindest regards
Standard Bank Hello Peter Team
***
We’re saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply02 Mar 2023, 14:07
Official
Good day Greshen
We’re saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you.
Kindest regards
Standard Bank Hello Peter Team
***
We’re saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you.
Kindest regards
Standard Bank Hello Peter Team
***
GP
Greshen P's updateReviewer Update
03 Mar 2023, 04:54Good day thank you for your response I still awaiting to be contacted a day later
GP
Greshen P's update03 Mar 2023, 04:54
Reviewer Update
Good day thank you for your response I still awaiting to be contacted a day later
Standard Bank's replyOfficial
03 Mar 2023, 07:27Morning Mr. Pillay
We have requested that the team provides you with an update and resolution on this matter.
Kindy await a call from us.
Kindest regards
Standard Bank Hello Peter Team
***
We have requested that the team provides you with an update and resolution on this matter.
Kindy await a call from us.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply03 Mar 2023, 07:27
Official
Morning Mr. Pillay
We have requested that the team provides you with an update and resolution on this matter.
Kindy await a call from us.
Kindest regards
Standard Bank Hello Peter Team
***
We have requested that the team provides you with an update and resolution on this matter.
Kindy await a call from us.
Kindest regards
Standard Bank Hello Peter Team
***