HG
Hettie G

1 reviews | Active since Jan 2016

14 Jan 2016, 21:15

Poor service with Student Loan Applications

We did apply for a student loan in December 2015. Documents are still not available for signing at Kathu branch. That is the second time that we did had the problem. If you asked about it then the excuse is that the documents are in Kuruman.

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Replies (1)
Standard Bank
Standard Bank's reply15 Jan 2016, 11:08
Official
Hello Hettiesa ,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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