poor service with ***** on my account

I am so extremely disappointed and frustrated with the poor service I've been receiving from Standard Bank. I have had repeated cases of ***** on my cheque card since the month of March. Strange payments being deducted from my account. I have contacted my bank to report in all cases. I have filled in a total of 4 Statement of Disputes. The feedback for the first 2 was due on the 16th of April. I have heard nothing yet. The other 2 are due on the 6 May. I have had no progress feedback.<br> 2 more ********** payments were made. Only then was a advised to open a ***** case. My card was cancelled. I was promised feedback within 4-6 working days. Still nothing. Looking at my statement again, I was shocked to see 2 more similar payments AFTER my card was stopped and a ***** case opened. I've stopped calling standard bank because I have not been helped to my satisfaction. It's just been a waste of time. I am disappointed because I've been with this bank all my life.