ML
Miranda L

1 reviews | Active since Apr 2022

31 May 2023, 11:48

Poor service with estate settlement

Again I have to post on the poor service of this bank with regards to my late husband's estate They do as little as possible They need payment which I am willing to pay if they give the correct amount and are more transparent in communications They don't even read the emails I send Just keep on sending generic ones

0
Replies (1)
Standard Bank
Standard Bank's reply31 May 2023, 11:58
Official
Dear Miranda

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

We will be taking a closer a look and will get back to you 

Kindest regards, Standard Bank Hello Peter Team ***