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Bonani N
1 reviews | Active since Apr 2014
04 Aug 2020, 15:06
Poor Service when I comes to refund people with their money
I would like to know what is the turn around time for your refunds, we been waiting for a month now for a just simple refund. For a such big company failing to pay back money you owe people.
The is no update with regards to this inquiry. The only thing we getting is that we will come back to you, we will investigate, i
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
04 Aug 2020, 16:06Dear Bonani
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply04 Aug 2020, 16:06
Official
Dear Bonani
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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BN
Bonani N's updateReviewer Update
04 Aug 2020, 16:27The problem as not been solved, the matter is still pending
BN
Bonani N's update04 Aug 2020, 16:27
Reviewer Update
The problem as not been solved, the matter is still pending
BN
Bonani N's updateReviewer Update
05 Aug 2020, 08:13i will continue making noise, cause you not even requesting REF of this inquiry
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Bonani N's update05 Aug 2020, 08:13
Reviewer Update
i will continue making noise, cause you not even requesting REF of this inquiry