JJ
Joelene J
1 reviews | Active since Oct 2019
14 Oct 2019, 10:00
Poor service... too high interest
Im being ****ed with these ridiculous fees for every damn thing... the credit i was offered was a waste if time. I have been emailing the credit card dept for months to cancel this cursed card and get a settlement letter.. maybe i need to go to another provider to better assistance
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
14 Oct 2019, 12:43Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply14 Oct 2019, 12:43
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
JJ
Joelene J's updateReviewer Update
14 Oct 2019, 15:20I dont want your robotic response. 8 want my letter!!!! Someone needs to call me . Im tired of calling in and being placed on hold the whole ****ing day!!!! ????????????
JJ
Joelene J's update14 Oct 2019, 15:20
Reviewer Update
I dont want your robotic response. 8 want my letter!!!! Someone needs to call me . Im tired of calling in and being placed on hold the whole ****ing day!!!! ????????????
Standard Bank's replyOfficial
18 Oct 2019, 14:48Dear Joelene John
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
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Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply18 Oct 2019, 14:48
Official
Dear Joelene John
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***