XS
Xolela S

1 reviews | Active since Apr 2020

29 Sept 2020, 22:47

Poor Service to the core.

Very Poor Service i have received ever since i took VAF with them.

0
Replies (3)
Standard Bank
Standard Bank's reply30 Sept 2020, 05:10
Official
Hello Xolela
  
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards, 
Complaint Resolution Centre
 *** 
*** (fax)
 *** 
 
Standard Bank
Standard Bank's reply08 Oct 2020, 12:29
Official
Good day Xolela, 

Please accept our sincere apologies for the breakdown in service experienced and for the delay in responding to you.

Kindly note that an email requesting for further details has been sent to you, we await your response.

Kind regards 
Complaint Resolution Centre
XS
Xolela S's update27 Oct 2020, 08:14
Reviewer Update
Even this month, i have experienced the same thing. Standard Bank is the worst bank ever, i think it's time i change it for good. And i will make sure everyone i know stays away from it as well.