1 reviews | Active since Nov 2016

10 Nov 2016, 13:02

Poor service to a pensioner

<p>Standard Bank have been contacting my father on his mobile via sms and telephone calls over the past few months to say he is in arrears on his home loan etc. He has personally been in to Standard Bank Clearwater on two occassions in the past few months and they have checked and noted that his mobile number is incorrectly linked to a Mr Telemacus. My father does not even bank with Standard Bank and does not have a home loan at all. Even after wasting his time at SB Clearwater he is still receiving endless threatening sms's and phone calls.</p>

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Replies (3)
Standard Bank
Standard Bank's reply10 Nov 2016, 14:53
Official

Good day John King Murray

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

***

*** (fax)

***

Standard Bank
Standard Bank's reply10 Nov 2016, 14:53
Official

Good day John King Murray

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

***

*** (fax)

***

's update14 Nov 2016, 08:53
Reviewer Update

Still no response from Standard Bank......not surprising!!!