Poor service that has cost me money and time

I opened a Cheque account there in February, clearly requesting that they get all the info they needed to ensure smooth transition from the other bank to theirs. Had to go back to the branch as my details were not correctly activated preventing my being able to have internet/online banking. Only to have to go back AGAIN on the 1st of April as my debit order were not moved. Had to make manual payments to my debit orders. The consultant did not apologise or follow up with me to see if I came right. Had to call all my debit order companies myself and give them my details post the debit orders bouncing off my previous bank account. I incurred charges and have an account that is currently a month behind. The consultant failed to ensure their own account was paid as I had to manually pay my Vehicle Asset Account with Standard bank. I have never had such poor service in my life. My emails have been ignored as I am still unable to register my online details due to my email address that is not reflecting according to the phone helpdesk. The next visit to the branch will be to close the account and find another bank.