AM
Amos M

1 reviews | Active since Jul 2019

02 Nov 2020, 14:22

Poor service standards

Bad service,no care for customers all in the name of social distancing,stood in a queue outside for more than 4 hours nobody helping the people at the front Counter,security guy leaves the customers waiting on the que while he goes on Lunch. I have pics to prove this

0
Replies (2)
Standard Bank
Standard Bank's reply02 Nov 2020, 16:18
Official
Good day Amos,
Thank you for posting your comments. 
Your matter was escalated accordingly.  We will revert to you as soon as possible. 
We apologize for the inconvenience and undue frustration, this has caused. 
Kind regards
Complaints Resolution Centre 
Standard Bank
Standard Bank's reply17 Nov 2020, 12:02
Official
Dear Amos Muperekwa

Thank you once again for posting your comments.

I refer to my email correspondence and can confirm that this matter has been attended to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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