JC
Janet C
1 reviews | Active since Feb 2022
27 Mar 2024, 12:31
Poor service Standard Trust!!!
Good day,
I'm very disappointed in Standard Trust, this is getting beyond ridiculous.
I am 76 years old, and my husband passed away 6 years ago, everything was submitted to Standard Trust 6 years ago and the estate is still not wrapped up.
The staff turnover at Standard Trust is absurd and adds to the delay of the wrapping up of the estate.
The documents were submitted 2 years before covid so that excuse wont fly anymore.
Can someone urgently look at this case and help to get it done as soon as possible!!!!!!!
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Replies (1)Standard Bank's replyOfficial
27 Mar 2024, 12:35Dear Janet
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply27 Mar 2024, 12:35
Official
Dear Janet
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
