SN
Shawn N

1 reviews | Active since Apr 2022

25 May 2022, 08:37

Poor service standard limited trust

If i could i would not give them a rating. I sent a review previously, seems these people dont care. Its been almost 15 months since my wifes passing and the estate still hasn't been wound up. Im extremely dissappointed with the poor service, lack of communication , not responding to messages and emails. Every day they delay is interrest and charges to my expense. Even the attorney's of the buyers of my property is struggling to get hold of them. Everytime they breaching because of standard limiteds poor service, lack of response and lack of interrest. They are extremely inconsiderable and i will not recommend them to anyone as their service is pathetic!!!!

Shawn Neal

0
Replies (1)
Standard Bank
Standard Bank's reply25 May 2022, 09:09
Official
Good day Shawn Neal
 
Thank you for bringing your concerns to our attention. 
 
 Your concerns have been escalated to our Trust management team. 

We apologize for the inconvenience and undue frustration, this has caused. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
 Regards

Standard Bank Help Centre

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