1 reviews | Active since Sept 2020
Poor service Standard bank The Atrium
Standard Bank, Atrium branch. Decided I want to open an account at Standard bank got to the branch at 9am. Stood outside waiting to go in for 1hour. After getting in had to to follow the enquiries queue which had only to tellers open. I walked around the branch to find only 1 consultant at her desk assisting someone. I am sick of tired of companies blaming Covid as this has got nothing to do with Covid. This is pathtetic. Been a Saturday were most ppl get off and with the time the banks close this is really not on. First branch I have been to with this type of so called service. There was a 72 year old lady behind me that could not bear to stand outside the bank anymore. I gave her my turn to go in.A Standard bank representative said so he didn't not but took down our ID nos. How could u not know. I am not one to complain but sorry, this is crazy.
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Please accept our sincere apologies for the breakdown in service experienced and for the delay in responding to you.
Kindly be advised that we will address your concerns around the service you received in your latest interaction with us.
We note that your request has been resolved.
It is not our intention to cause any undue frustration and inconvenience to our valued clients.
We appreciate your support and loyalty.
Please feel free to contact us should you require any further assistance
Kind regards, Complaint Resolution Centre
Please accept our sincere apologies for the breakdown in service experienced and for the delay in responding to you.
Kindly be advised that we will address your concerns around the service you received in your latest interaction with us.
We note that your request has been resolved.
It is not our intention to cause any undue frustration and inconvenience to our valued clients.
We appreciate your support and loyalty.
Please feel free to contact us should you require any further assistance
Kind regards, Complaint Resolution Centre