TM
Tembakazi M

1 reviews | Active since Jul 2019

12 Jul 2019, 11:51

Poor service Standard Bank Ngebs Mall

Our church Treasurer and signatories went to Standard Bank Ngebs Mall, Mthatha to open investment account. They were told that the person involved is in a meeting and they must call back to arrange to open this account. I would like to find out if this person is on leave or not available it means that no accounts will be opened until this person comes back to work? This is poor service at it’s best

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Replies (2)
Standard Bank
Standard Bank's reply12 Jul 2019, 14:25
Official
Dear Tembakazi

Thank you for posting a comment.
  
 One of our consultants will be in contact with you as soon as possible.
  
 Regards,
 Complaint Resolution Centre
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Standard Bank
Standard Bank's reply19 Jul 2019, 15:25
Official
Dear Tembakazi Mshumpela

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that this matter has been attended to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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