Aj
Andrew jones-phillipson
1 reviews | Active since Jun 2010
26 Aug 2020, 13:22
POOR SERVICE STANDARD BANK HOME LOANS
PATHETIC service from Standard Bank Home Loans Call Centre. After waiting 7.5 minutes for them to answer, the call was cut by the consultant and referred back to the switch board and then to a survey to rate performance. Also do not respond to emails or acknowledge instructions Very bad service
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Replies (3)0
Replies (3)
Standard Bank's replyOfficial
26 Aug 2020, 15:34Dear Andrew
Thank you for posting your comments.
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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Complaint Resolution Centre
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Standard Bank's reply26 Aug 2020, 15:34
Official
Dear Andrew
Thank you for posting your comments.
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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Complaint Resolution Centre
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Aj
Andrew jones-phillipson's updateReviewer Update
26 Aug 2020, 16:05noted Thank you
Aj
Andrew jones-phillipson's update26 Aug 2020, 16:05
Reviewer Update
noted Thank you
Aj
Andrew jones-phillipson's updateReviewer Update
08 Sept 2020, 09:11and weeks later I still have no response. Classic standard bank
Aj
Andrew jones-phillipson's update08 Sept 2020, 09:11
Reviewer Update
and weeks later I still have no response. Classic standard bank