BP
Brendon P
1 reviews | Active since Jan 2019
30 Jul 2021, 21:36
POOR SERVICE STANDARD BANK HL DEPT
Standard Bank Home Loans dept requires to improve the customer services i am tired of hearing sorry gor the inconvenience and we thank you for your patience. Hibo its enough. When you request for a call back they inform you they dont phone back you can use online. You get put through from one dept to the other. If you want statement they must transfer you to a diff dept. Nee my genade. I thought this was a WHACKHEAD SAMPSON PRANK no its how they operate. I want to apply for further financing now 8 months later im told they have do a special rates clearance. I should just take my bussiness somewhere else. Is this your Standard at STANDARD BANK?
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Replies (2)
Standard Bank's replyOfficial
31 Jul 2021, 02:54 Hello Brendon
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply31 Jul 2021, 02:54
Official
Hello Brendon
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's replyOfficial
02 Aug 2021, 11:35Good day Brendon Persens
Thank you for bringing your concerns to our attention.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for bringing your concerns to our attention.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply02 Aug 2021, 11:35
Official
Good day Brendon Persens
Thank you for bringing your concerns to our attention.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for bringing your concerns to our attention.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
Complaint Resolution Centre
*** *** (fax)
***