Poor service standard bank

Don't ever get the Shyft app for traveling with Standard. When you need to cash out your money if your trip is canceled or when you come back it is the worst to get your money bank in your bank account. You have to make an international payment back to yourself and wait 3 to 5 days to get your own funds back. Totally absurd. Standard bank is really going down I have never had such poor service as what I have had lately. Firstly it took 22 days for me to get the Shyft card and at one point the help desk even put me onto the courier service who promised to phone me on 2 different occasions. Poor poor service. I am definitely going to change my bankers