BK
Bianca K
1 reviews | Active since Jun 2024
31 Jul 2025, 12:07
Poor service standard bank ***** department
I had the displeasure of having to deal with this department ,the case was logged over a month with no feedback ,after being promised that the investigation team will call back.not only have I had no feedback but I was made to feel like an idiot. SAPS however check in daily giving updates. Poor to no customer service
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
31 Jul 2025, 12:12Good day Bianca,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply31 Jul 2025, 12:12
Official
Good day Bianca,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
BK
Bianca K's updateReviewer Update
31 Jul 2025, 12:26I am currently looking into moving banks this is ridiculous.
BK
Bianca K's update31 Jul 2025, 12:26
Reviewer Update
I am currently looking into moving banks this is ridiculous.
Standard Bank's replyOfficial
31 Jul 2025, 13:41Good day Bianca,
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply31 Jul 2025, 13:41
Official
Good day Bianca,
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***