AL
Annaline L

1 reviews | Active since Nov 2021

23 Nov 2021, 13:37

POOR SERVICE STANDARD BANK CITRUSDAL

Standard bank Citrusdal. Poor service. Only one person suppose to help 10 ppl in the queue. Other staff just standing around.

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Replies (3)
Standard Bank
Standard Bank's reply23 Nov 2021, 14:12
Official
Dear Annaline L

Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
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Standard Bank
Standard Bank's reply24 Nov 2021, 23:37
Official
Dear Annaline L

Thank you for allowing us the opportunity to look into your matter.
 
An email response has been sent to you.
 
We appreciate your support and loyalty.
 
Kind regards, 
Customer Resolution Centre
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AL
Annaline L's update14 Oct 2022, 16:49
Reviewer Update
Still the same problem a year later - everybody in Citrusdal is complaining about lack of personnel at Standard Bank