RB
Renae B
1 reviews | Active since Apr 2013
08 Mar 2021, 11:36
Poor service standard bank card Division
Been try for over a month to sort out my credit card. Four people have promised to call me back over a month period. Have received no call back. They can’t even tell me the problem with my account. The lady who the need to get the information from is never available over a month.
Very very disappointed
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Replies (1)
Standard Bank's replyOfficial
08 Mar 2021, 15:31Good day Renae
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
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Standard Bank's reply08 Mar 2021, 15:31
Official
Good day Renae
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
***