POOR SERVICE STANDARD BANK ATM GREENACRES PE

Poor very poor Service at Standard Bank Greenacres PE. Tried to deposit cash at ATMs about 08:10 in the morning. One of staff told me the deposit would be done by 9am when ATMs will accept cash. By 9:10 am problem still existed. I had to eventually join the queue at the tellers and wait my turn to deposit...This is pathetic and unacceptable and as clients what recourse do we have? How will Standard Bank compensate for my lost of time and opportunity costs???