JR
Janus R
1 reviews | Active since Jun 2023
20 Jun 2023, 21:15
POOR SERVICE STANDARD BANK
I reported ***** on my account on 7 June and logged with the ***** Dep. I called them and they advise me that to reverse the amount in question. Which I then did the same night I went to the police station and got the case nr. and avadavat as they requested emailed it the same night. Got response back on 8 June to say they will contact me with in 2 days Which never happened I then send another 2 mails ( 13 June and 17 June ) again and no 1 has responded back and till today 20 June no feedback on mail or any calls.
PLEASE GET BACK TO ME STD BANK !!!!!!!!!!!! Regards J**** Roos
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Replies (3)0
Replies (3)
Standard Bank's replyOfficial
21 Jun 2023, 07:09Dear J****
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply21 Jun 2023, 07:09
Official
Dear J****
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards,
Standard Bank Hello Peter Team
JR
Janus R's updateReviewer Update
26 Jun 2023, 18:51So after the quick response from Std bank after my complaint NOTHING HAPPEND AGAIN still awaiting a call OR ANYTHING!!!!!!!!!!!!!!!!!!!!!!!!!!!
JR
Janus R's update26 Jun 2023, 18:51
Reviewer Update
So after the quick response from Std bank after my complaint NOTHING HAPPEND AGAIN still awaiting a call OR ANYTHING!!!!!!!!!!!!!!!!!!!!!!!!!!!
Standard Bank's replyOfficial
27 Jun 2023, 07:24Dear J****
We will follow up with our team and we will be in touch with further feedback.
Kindest regards,
We will follow up with our team and we will be in touch with further feedback.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply27 Jun 2023, 07:24
Official
Dear J****
We will follow up with our team and we will be in touch with further feedback.
Kindest regards,
We will follow up with our team and we will be in touch with further feedback.
Kindest regards,
Standard Bank Hello Peter Team