JP
Johan P
1 reviews | Active since Jan 2021
30 Jan 2021, 07:26
Poor service - Standard bank
I have been trying to get feedback from Standard bank regarding my revolving loan for the past 3 months. Why when the interest rate drops, my monthly interest deducted is more than with the higher interest rate. Phoning and sending mails is futile.
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Standard Bank's replyOfficial
31 Jan 2021, 04:06 Hello Johan,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply31 Jan 2021, 04:06
Official
Hello Johan,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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***
*** (fax)
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