SP
Sivinasen P

1 reviews | Active since May 2010

22 May 2018, 16:46

Poor Service - Standard Bank

Good Day, I have an existing Revolving Credit Plan with Standard Bank. In March 2018 I had the limit increased. The sales person was efficient in doing so but ever since then, my debit order amount was never increased. I have been escalating this since 4th April. I have also went to the branch directly and still no one can assist me. Its ridiculous service from the bank and its really taking up my time

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Replies (2)
Standard Bank
Standard Bank's reply23 May 2018, 02:27
Official

Thank you for posting your comments.

Your matter was escalated accordingly. We will revert to you as soon as possible.

Kind regards

Clint Chetty

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply28 May 2018, 12:36
Official

Thank you for allowing us the opportunity to look into your matter.

An email response has been sent to you today 28th May 2018.

We appreciate your support and loyalty.

Kind regards

Complaint Resolution Centre

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