Poor service standard bank

Item: Standard Bank
Rating: 1
Author: peter T

I did an instant transfer from Standard Bank to capitec on Thursday morning. It did not take place. After more than 20 calls to the Bank and complaints, and promises. No success. I did find out that there is or was a problem. My money is still in transit?????

Helpful (0)

Replies (3)

peter T's updateReviewer Update

15 Nov 2021, 06:18

So what is the resolution to my issue. Call me at ***

peter T's update15 Nov 2021, 06:18

Reviewer Update

So what is the resolution to my issue. Call me at ***

peter T's updateReviewer Update

15 Nov 2021, 10:37

i spoke to Joseph Whittaker who promised to resolve this issue today, ref ***,
i have spent a lot of time and money to resolve standard banks problem, totally unacceptable,
Peter

peter T's update15 Nov 2021, 10:37

Reviewer Update

i spoke to Joseph Whittaker who promised to resolve this issue today, ref ***,
i have spent a lot of time and money to resolve standard banks problem, totally unacceptable,
Peter

Standard Bank's replyOfficial

15 Nov 2021, 12:23

Dear Peter D

Thank you for posting your comment.

We have checked on our side and Joseph is handling your matter, he will provide feedback directly.

We greatly appreciate your continued support

Kind regards,

Complaint Resolution Centre
***

*** (fax)
***

Standard Bank's reply15 Nov 2021, 12:23

Official