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Item: Standard Bank
Rating: 1
Author: Chantell O

<p>I have a personal loan with standard bank, all i want is my loan statement because my loan should be finished by now, this month they deducted more from me than they should have, ive been trying to phone all sorts of numbers every time they put me through to someone else that drops the line, still NO STATEMENT NO EXPLANATION</p>

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Replies (2)

Standard Bank's replyOfficial

07 Oct 2016, 10:22

Good day Chantell Oosthuizen

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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Standard Bank's reply07 Oct 2016, 10:22

Official

Good day Chantell Oosthuizen

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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*** (fax)

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Standard Bank's replyOfficial

14 Oct 2016, 10:41

Dear Miss Oosthuizen

Thank you once again for your posting.

I refer to my email correspondence and confirm that the matter has been resolved.

Best regards

Muhammad-Zaid Hoosen

Complaint Resolution Centre

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Standard Bank's reply14 Oct 2016, 10:41

Official

Dear Miss Oosthuizen

Thank you once again for your posting.

I refer to my email correspondence and confirm that the matter has been resolved.

Best regards

Muhammad-Zaid Hoosen

Complaint Resolution Centre

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