SR
Sibusiso R
1 reviews | Active since Aug 2026
14 Sept 2026, 14:45
Poor Service Provided
My experience with standard bank is hell I am so frustrated and since last month on the 14th my account was blocked due to R1480 eft done into my account and they requested documents like police affidavit, proof of payment and my ID to send to their *****investigations email address which I did same time and they said they will get back to me but ever since nothing been calling every day telling me same story it have been escalated to executive complains, they will call but never my account is still blocked I will never advise anyone to use standard bank trust me.
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Replies (2)
Standard Bank's replyOfficial
14 Sept 2026, 14:57Good day Sibusiso,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply14 Sept 2026, 14:57
Official
Good day Sibusiso,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
SR
Sibusiso R's updateReviewer Update
14 Sept 2026, 15:03Good day,
Thank you but this reply doesn't fix any issues been getting such every day apology with no action.
Thank you but this reply doesn't fix any issues been getting such every day apology with no action.
SR
Sibusiso R's update14 Sept 2026, 15:03
Reviewer Update
Good day,
Thank you but this reply doesn't fix any issues been getting such every day apology with no action.
Thank you but this reply doesn't fix any issues been getting such every day apology with no action.