POOR SERVICE, PASS THE BUCKED AND NO SERVICES

ON THE 7TH OF APRIL I MADE CONTACT WITH STANDARD BANK DUE TO THE FACT THAT MY FIRST CAR INSTALLMENT DIDN'T GO THROUGH AS IT WAS SUPPOSED TO. I SPOKE TO LUYANDA NONKELEA FROM CONSTANSIA KLOOF AND SHE ASSURED ME THAT IS WAS A FAULT ON STANDARD BANKS SIDE BECAUSE MY BANKING DETAILS WAS NOT LOADED AS YET. SE ALSO ASSURED ME AFTER ASKING THAT MY DEBIT ORDER WILL ONLY GO OFF ON THE 1ST OF MAY 2015 AND THERE WILL NOT BE A DOUBLE DEBIT ORDER, BUT INSTEAD I WILL PAY OFF MY CAR A MONTH LONGER.... YESTERDAY I RECEIVED NUMEROUS SMSE THAT MY CAR WENT OFF (X4SMS NOTIIFICATIONS). WHEN I LOCKED INTO MY EMAIL THIS AFTERNOON I SAW THAT THE INSTALLMENT WENT OFF 13 TIMES WHICH MEANS I OWE STANDARD BANK R27,000 ? I TRIED TO SOLVE THIS MATTER BUT ITS FROM THE ONE PERSON TO THE NEXT (SHIMERE, MASEDILE - SHE ASK ME TO PHONE BACK IN AN HALF AN HOUR (BECAUSE SHE KNEW THEY WILL BE CLOSED BY THEN) HER REASON WAS BECAUSE HER SYSTEM WAS NOT WORKING...???? I WANT STD BANK TO KEEP THEIR PROMISE THE FIRST TIME AND TO MAKE SURE MY NAME IS CLEAN AND NO INTEREST ARE CHARGE!!! I AM GOING TO CHARGE THEM FOR EVERY DAY MY MONEY IS NOT IN MY ACCOUNT!!!