1 reviews | Active since Nov 2016

27 Feb 2017, 17:44

Poor Service or call centre

<p>Standardbank is really becoming pathetic. I have been calling the entire day and been holding on for time on end with no one answering! I am a prestige package holder but that special treatment is not true sounds like a Money making scheme. </p> <p>Honestly considering another bank.</p>

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Replies (2)
Standard Bank
Standard Bank's reply28 Feb 2017, 09:31
Official

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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*** (fax)

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's update28 Feb 2017, 17:19
Reviewer Update

I have not received an email. I am trying to alert the bank of a debit order but you are not answering your phones! I have made screen shot of me trying to call multiple times! If this is the extend I have to go to get a computer response than you are really pathetic. I am changing my bank!