Poor Service ontop of poor service

<p>So I have been banking with this ******* bank for so long and I actually have no idea why, the staff in the Eastrand Mall branch are rude and impolite, they have no solutions but can fully explain the problem, the woman i spoke to i dont even know her name because her name tag was scratched so badly i couldn't make out what it said, needless to say i sorted my issue out by myself because the staff are way to ***********. The second problem I have with this bank is that im paying so much money on bank charges that randomly appear out of no where, when i already pay a service fee, i can not afford to bank with ********* when i have a child to feed. lasty i wasted a ton of airtime trying to get through to your dall centre only for it to ring out constantly, i will be moving my business else where to people who actually care about their clients and not them selves. I am truely beyond ****ed off</p>