POOR SERVICE ON THE CONTACT LINE

Item: Standard Bank
Rating: 1
Author: Mahlogonolo M

I have opened a credit card with STANDARDBANK AND 1 month later no one knows anything about it and I keep getting statement without having received a card. The Customer service has 1 number and none of the consultants are helpful. I want to cancel but they wont even help.

Please cancel, I'm fed up and will move my business elsewhere. I cant be loosing airtime for over a month begging for service.

Helpful (0)

Replies (1)

Standard Bank's replyOfficial

07 Jan 2021, 03:02

Dear Mahlogonolo Machika

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be looked into. We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply07 Jan 2021, 03:02

Official